I have been on ASOS recently and found there all new Personal Stylist ‘Beta’ Live Chat. It’s basically someone who finds what you want for you, so if you’re at work, you can be working away, but have someone look for what you want to wear on that Christmas Office Party 😉 So here’s my review… (Now this is a Beta – trial – for ASOS, so it’s just what I think of it, and if they should keep it! And for privacy reasons, as the stylists are real people, I have hidden their identities!)
I faked I was looking for a dress, as 1, I didn’t need one and 2, it was all a test!
So they asked a few questions, including my size (fake), what I wanted and the style. Remember – I ASKED FOR A PEPLUM / DIP HEM.
So she found me this, and as I said it was the wrong shape! I know, I am a fussy customer!
Oh oh! She forgot the shape…. Oh dear… I think they should maybe write down the needs of the customer!
Then they found me this = PEPLUM = CHECK!
Then I asked whether there were any ear cuffs that were quite cheap, and there was, so I was a happy girl!
Helpfulness: 8/10 – They were friendly, relatively fast and they found some nice things.
Speed: 7/10 – Quite fast, but they could have put more than one link at a time!
Overall: 7/10 – I think could work, but I prefer looking myself!
